PUCAR
An open-source digital platform modernizing public dispute resolution, consumer grievances, and legal workflows with transparency and scalability.
Overview
PUCAR (Public Resolution Infrastructure) is an open-source initiative engineered to modernize dispute resolution systems and public grievance handling. Built on modular microservices, PUCAR enables government bodies and judicial forums to digitize case filings, hearings, and order dispatches seamlessly.
Core Architecture & Technical Highlights
- DIGIT Framework Backbone: Built on top of the open-source DIGIT (Digital Infrastructure for Governance, Impact & Transformation) architecture.
- Micro-Frontend Architecture: Scalable UI modules that allow different judicial tribunals to customize their workflows without modifying the core system.
- Configurable Workflow Engine: Enables dynamic routing of cases based on jurisdiction, claim value, and legal domain.
- Verifiable Audit Trails: Ensures every document submission, timestamp, and order issuance is cryptographically verifiable and tamper-proof.
Real-World Impact
- Reduced average case filing-to-notice turnaround time from weeks to hours.
- Enables citizens to track real-time hearing schedules and access digital case files remotely.